Recruitment Beauty Consultant

As ambassadors for the House they represent, beauty consultants are experts in customer service. Their mission is to offer exceptional products but also a House culture, a history, inspirations and to master storytelling.

The customer support is often complete, from the arrival in the shop to the fitting rooms and of course the checkout. The beauty consultant is also required to take care of VIP customers, which requires coolness, control, absolute discretion and the most effective general knowledge. He/she will provide an unforgettable customer experience and will keep his/her customer book up to date in order to offer his/her customers the latest novelties and exclusivities.

He is of course multilingual, trained in ethno-shopping in order to adapt to an international client who is often in the majority. His presentation is perfect, in line with the particular criteria of the House concerned.

Main tasks: 

• Welcoming and advising French and international clients. 
• Understand customers' needs, provide them with a personalised response and build loyalty. 
• To be the guarantor of the brand's image and to participate in the development of its turnover, in the optimisation and monitoring of sales indicators. 
• Ensuring the proper maintenance of the sales area. 
• Participate in stock management, deliveries, restocking and merchandising. 

Know-How : 

• You have a background in aesthetics or business and are familiar with the codes of sales and KPIs. 
• You have real expertise in the areas of perfume, make-up and skincare. 
• You know how to carry out a skin diagnosis, a flash make-up; you are familiar with the world of perfume. 
• You are familiar with the different environments specific to the beauty world and their specificities and challenges: selective perfumery, department stores, etc. 
• Fluency in English is a real asset. 

Knowing how to be : 

• You are naturally outgoing, enjoy customer contact and have excellent interpersonal skills.  
• You are dynamic, rigorous and motivated. 
• You have an impeccable presentation and know how to gain the trust of your customers and build loyalty.  
• Naturally curious, you are aware of the latest beauty news and innovations.