Recruitment of cashiers
Thecashier is often the last point of contact between the customer and the shop. The customer's last impression will often be linked to this last experience. She must therefore create a "positive customer" link through her dexterity, her mastery of cashiering tools and her composure when the amounts collected are significant. She must also know how to handle any frustrations. In the case of international customers, it is crucial to have training in ethno-shopping and, of course, to be an expert in duty-free procedures.
Know-how
- To be an ambassador for the House and its values.
- To welcome, advise and guide local and international clients according to the required standards of excellence.
- Carrying out cashiering operations (opening, closing, collection, invoices and tax refunds).
- Managing the cash & back office administration.
- Ensure that the customer file is properly maintained and that the information received is kept confidential.
Know how
- You are naturally outgoing, enjoy customer contact and have excellent interpersonal skills.
- You are dynamic, rigorous, exemplary and motivated.
- You have an impeccable presentation and know how to gain the trust of your customers and build loyalty.
